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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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SPENCER

October 23, 2026

5  out of  5
rating by SPENCER
"I've been a long time customer and have been highly satisfied with the service and attention to detail Edgar and his team provide. I have multiple policies with them and they always ensure Im properly covered. I highly recommend Edgar Ortiz State Farm services."
We responded:
"Thank you so much for your kind review, SPENCER!  If you need insurance assistance, we are just an email or call away! - Edgar Ortiz, your State Farm Agent   "
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chacala 777

October 22, 2026

5  out of  5
rating by chacala 777
"I got my life insurances with Perla and she was really nice and helpful. She answered all my questions, explained everything clearly and made the whole process really easy. Definitely recommend talking to her!"
We responded:
"chacala, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Della Patton

October 22, 2026

5  out of  5
rating by Della Patton
"All the girls are great but Perla is especially helpful. She helps me with all my claims. They all deserve a raise for how nice and attentive they are. Thank you so much girls"
We responded:
"Wow, thank you for the 5-star review, Della! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Isaac Gaitan

October 19, 2026

5  out of  5
rating by Isaac Gaitan
"Christina was Amazing, Helpful, and Such a Kind person overall, 100% recommend, my insurance cost was dropped $100+ a month compared to other insurer's with more amazing benefits included as well."
We responded:
"Isaac, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Pico Rivera insurance team! - Your State Farm Agent, Edgar Ortiz "
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Adrian Gonzales

October 16, 2026

5  out of  5
rating by Adrian Gonzales
"Great experience talking to Ashley today, she went over what I really needed so I didn’t have to get anything unnecessary. Really appreciate it!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Manuel Suarez

October 16, 2026

5  out of  5
rating by Manuel Suarez
"Got a quote from Ashley Quirarte and she was very helpful and was able to answer all of my questions in a timely manner."
We responded:
"Manuel, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pico Rivera. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Edgar Ortiz and Team "
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Daniel Ramirez

October 16, 2026

5  out of  5
rating by Daniel Ramirez
"Ashley was very attentive and a great help understanding my options as far as coverage. She was informative and explained everything really well."
We responded:
"Daniel, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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alan rodriguez

September 26, 2026

5  out of  5
rating by alan rodriguez
"Highly recommend Ed for any automotive and life insurance needs. I went to Ed and explained that my previous insurance kept rising, with no tickets or accidents and how frustrating that was. He got me a better deal on both my vehicles plus life insurance all for the same price I was paying for one car. Can’t thank him enough for all his help and expertise."
We responded:
"Thank you for the 5-star review of Edgar Ortiz’s team - we really appreciate your kind words! "
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Katie Garcia

September 17, 2026

5  out of  5
rating by Katie Garcia
"Customer service is always a 10/10. Shout out to Ashley for always going above and beyond with helping me out. I’ve been with State Farm for more than 5 years and I will always recommend them."
We responded:
"Katie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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V S

September 14, 2026

5  out of  5
rating by V S
"I highly recommend Edgar for your insurance needs. He has been excellent in helping me with both auto and life insurance. He is knowledgeable, honest, responsive, and always takes the time to explain my options clearly. I appreciate that I can trust his guidance and count on him to find the right solutions. It’s been a pleasure working with him, and I would recommend him to anyone looking for a knowledgeable and dependable insurance professional."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Esmeralda Pastrana Nunez

September 3, 2026

5  out of  5
rating by Esmeralda Pastrana Nunez
"Perla was so nice and helpful! I called in for a quote and she made the whole process really easy. She answered all my questions and was very patient with me. Definitely recommend calling her!!"
We responded:
"Thank you so much for the 5 stars, Esmeralda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jeannette Hernandez-ruelas

September 3, 2026

5  out of  5
rating by Jeannette Hernandez-ruelas
"PERLA! THANK YOU! FROM THE BOTTOM OUR HEARTS... I've been with State Farm many Years. In the last year, unfortunately, I've had many incidents involving our vehicles. Perla has helped me with every single issue. She has taken her time answering my questions and concerns and has made every process less stressful. Always there when I call. Literally! Thank you again. We appreciate you so much! 🥰"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jacob D Plumbing

September 3, 2026

5  out of  5
rating by Jacob D Plumbing
"We have been with this State Farm office for more than 15 years and have always received excellent service. Christina is extremely knowledgeable, kind, and friendly, and she consistently goes above and beyond for her clients. The entire staff is always warm, welcoming, and helpful. We truly appreciate the wonderful service they have provided our family throughout the years and highly recommend the office of Edgar Ortiz our agent Christina and her team!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Edgar Ortiz’s team. "
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Alba Garcia

September 1, 2026

5  out of  5
rating by Alba Garcia
"Highly recommend if looking for good insurance. Cristina is so helpful and amazing at what she does her customer service is excellent! Overall their team is amazing !"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Santos Quirarte

August 30, 2026

5  out of  5
rating by Santos Quirarte
"Ashley Quirarte nos ayudó mucho y tiene mucha paciencia y es muy buena en lo que hace"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Edgar Ortiz’s team. "
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Awsumx

August 29, 2026

5  out of  5
rating by Awsumx
"Ashley was absolutely amazing! She was so helpful, patient, and took the time to answer all of my questions. She made the whole experience so much easier and made sure I understood everything. I truly appreciate her kindness and willingness to help. Thank you, Ashley, for such great customer service!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pico Rivera insurance team. "
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Bernie Palacios

August 28, 2026

5  out of  5
rating by Bernie Palacios
"Shout out to Ashely Q for assisting my with getting auto insurance at a reasonable/fair price! She’s the best and my go-to! Give this girl a raise!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pico Rivera to know you had such a great experience with us. "
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Mario Ramos

August 28, 2026

5  out of  5
rating by Mario Ramos
"Had a great experience with Ashley. She was able to explain in detail of all my insurance needs. She took the time to answer all of my questions. Highly recommend her."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sandra Lozano

August 28, 2026

5  out of  5
rating by Sandra Lozano
"Every time I call State Farm I always get a kind voice greeting customers. I have mainly dealt with Ashley and she goes out of her way to make the experience pleasant. She tends to my needs and is thorough with explaining questions I may have. It makes the process much easier. Thank you all for all your hard work and dedication."
We responded:
"Hi Sandra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pico Rivera.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Edgar Ortiz "
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Elycia Yslava

August 1, 2026

5  out of  5
rating by Elycia Yslava
"Always have fast seamless service with Perla and Ed. The price is good, payments easy on the website, communication to your preference & insurance cards are easy thru the app. Would highly recommend their services."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pico Rivera to know you had such a great experience with us. "
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Jerry Raskind

July 31, 2026

5  out of  5
rating by Jerry Raskind
"Edgar Ortiz is outstanding. He’s very informative, answered all my questions, and helped in my decision. Edgar has an awesome personality and is very easy to talk with."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Brandon Raskind

July 31, 2026

5  out of  5
rating by Brandon Raskind
"Helped me with quote for car and life insurance. Couldn’t have been a more smooth interaction. Edgar is the best around."
We responded:
"Brandon, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pico Rivera. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Edgar Ortiz and Team "
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Ruben Vidales

July 15, 2026

5  out of  5
rating by Ruben Vidales
"Very nice people. good customer service. and knowledgeable."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Barbara Macias

July 12, 2026

5  out of  5
rating by Barbara Macias
"Knowledgeable. Kind. Patient. Just an overall wonderful human. No other better agent in all my 30 plus years with State Farm!"
We responded:
"Barbara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Edgar Ortiz’s Team—we are always here to help!"
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Carmen Dominguez

June 23, 2026

5  out of  5
rating by Carmen Dominguez
"The service I have received from Perla has been extraordinary. She is extremely helpful and crunches numbers to ensure I get the best deal. She is on top of things and provides me with the latest updates."
We responded:
"Carmen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "