
State Farm® Insurance Agent Edgar Ortiz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alondra Murillo
January 13, 2025
"I was referred to State Farm after receiving various quotes from other insurance companies in which had very high prices. I was put on the phone with Christina, she provided amazing help and advice she thoroughly explained everything to me she gave me various plans I could choose from while makings sure I understood what I was being offered. She helped me pick out a plan and we were able to set everything up quickly and in a few moments I was insured with an unbeatable price. Overall the service was excellent Christina was extremely helpful and sweet!"
"Hi Alondra, thank you for sharing your wonderful experience! We are thrilled to learn Christina provided you with exceptional service and took the time to explain the process thoroughly. She truly cares about making sure our customers feel informed and confident in their decisions, and it's fantastic to know she helped you choose a budget-friendly plan. If you have questions or need assistance in the future, don't hesitate to reach out. - Edgar Ortiz, State Fram Agent"
Marie Lewis
January 11, 2025
"I'm Felicia Lewis, l and my family have been a Customer of State Farm for over 3 years and counting. I have the very best rep. PERLA out of the Pico Rivera Office, she's the best, and her customer Service skills are the very best she's smart, intelligent, professional, and cares about your needs. I recommend her because she gets the job done, in a swift and timely matter. I am so grateful for her very good service, on top of her being very nice...."
"Hi Felicia, thank you for your kind words! We are happy to hear you, and your family have had a top-notch experience with Perla and the Pico Rivera office over the past three years. Perla truly embodies the dedication we strive for, and we're so glad to see her recognized for her exceptional customer service skills. Your recommendation means the world to us. - Edgar Ortiz, State Farm Agent"
Sarah Sifuentes
January 9, 2025
"We had been shopping around for auto insurance and came across Edgar Ortiz from State Farm Insurance. Thanks to Edgar and his team we got the best quotes not only on auto insurance but life insurance as well. The best part was working within our budget and giving us exactly what we needed. Everything was quick and easily done. I highly recommend him."
"Hi Sarah, thank your fantastic review! I am delighted to hear that my team and I were able to provide you with coverage options while staying within your budget. It's wonderful to know that the process was quick and that you found exactly what you needed. We appreciate your feedback. -Edgar Ortiz, State Farm Agent"
Megan Barr
January 7, 2025
"I own a small business in Los Angeles county and have had my Commercial General Liability and Auto Insurance policies through this State Farm Agency for about 5 years now. Perla is the agent that handles my policies, and she is amazing. She is an important part of what keeps my business afloat and compliant. She is always quick to handle any changes needed on my policies to meet special requirements for certain projects. I request all my certificates from her, and I get them back expediently. It is a weight off of my shoulders knowing that I can count on Perla to help me w/ the things I don't understand how to navigate. As a business owner, I've learned that I don't have to know everything about everything when running my business. The key is to find people that I can trust, that help my business run smoothly, and know their job well. Perla is one of those people. My biggest gratitude goes out to Perla and her State Farm team for being there for my business."
"Megan, thank you for sharing your positive experience with Perla! Our team is thrilled to hear how much of a difference she has made in helping you with your business insurance needs. At our office, we understand how important it is for business owners like yourself to have a partner who can handle the details and make sure you are supported each step of the way. Perla takes pride in providing quick, efficient, and reliable service, and we are so glad her dedication has made a positive impact on your business. We look forward to continuing to work with you! – Edgar Ortiz, State Farm agent"
jose salas jr
January 7, 2025
"Service was really great, friendly and knowledgeable i was helped with all my questions and concerns i would definitely recommend to anyone."
"Thank you so much for this review! We are happy to hear you had a wonderful experience and that our team was able to address all your questions and concerns. We truly appreciate you recommending us, Jose! – Edgar Ortiz, State Farm agent"
Xee (ImmortalXee)
December 28, 2024
"Great service, very helpful! Charismatic and Incredibly friendly, Mr. Ortiz is an outstanding insurance agent, he gives clear cut and easy to follow breakdowns of the insurance world... it was a great decision to come to him for aid and advice! I will recommend his office every chance i get!"
"Thank you for your thoughtful review! I truly enjoy helping customers navigate their coverage options, and I’m glad to hear you found the breakdowns clear and simple to understand. I appreciate your recommendation. – Edgar Ortiz, State Farm Agent"
Hilda Solorzano
December 28, 2024
"Mr Ed Ortiz is personable has great deal of patience and I left there knowing more about finances than just insurance."
"Hilda, thank you so much for your kind words! It was truly a pleasure working with you and helping you better understand your insurance. I'm happy to hear you found the experience informative! - Edgar Ortiz, State Farm Agent"
Gustavo Renteria
December 13, 2024
"Edgar and his team were great! They were able to find a coverage for my family and I in just a couple of hours. They directly assisted us and gave us a competitive price. Thank you!"
"Hi Gustavo, thank you for your five-star review! Our team is glad to hear we were able to promptly assist you with choosing excellent coverage within your budget for yourself and your family. We appreciate your support. - Edgar"
Iliana Chavez
December 13, 2024
"I had an outstanding experience working with Edgar Ortiz and his team. From start to finish, he was incredibly professional, knowledgeable, and attentive to all my needs. He took the time to explain my options clearly, ensuring I made the best decision for our coverage. I truly felt like he had our best interests at heart and went above and beyond to make sure we were comfortable with the process. If you're looking for someone who provides exceptional service and makes the whole experience seamless, I highly recommend him!"
"Hi lllana, thank you for your thoughtful review! I am thrilled to learn about your outstanding experience working with me and my team. Our team aims to provide attentive service, and we are glad we were able to make the process smooth. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. If there is something else, we could do for you, don't hesitate to reach out—we are happy to help! - Edgar"
Anthony Fernandez
December 7, 2024
"Edgar helped me set up my own car insurance and made breaking off my family’s plan so simple. He explained everything and made the whole process stress-free. Thank you Edgar!!!"
"Anthony, thank you for sharing your experience! I am glad to hear that my team and I were able to make setting up your coverage seamless. Our team strives to provide clear communication and excellent service in every interaction, and it's fantastic to know we delivered. We hope to serve you again in the future. – Edgar "
Eduardo SantaCruz
November 29, 2024
"Edgar is awesome! He made setting up my life insurance super easy and explained everything in a way I could actually understand. I really appreciate how patient and helpful he was throughout the process. Highly recommend working with him!"
"Hi Eduardo, thank you for your wonderful feedback! I am delighted to hear that I made the process of setting up your plan simple. I am glad to learn that I clearly explained your coverage options. Thanks again for your recommendation! – Edgar"
jessica c
November 29, 2024
"I couldn’t be more impressed with Edgar and his team at State Farm! From the moment I walked in, they made me feel valued and cared for. The agents took the time to thoroughly explain my options and tailored a policy that perfectly met my needs. Their professionalism and genuine concern for my well-being stood out, and they were always quick to respond to any questions or concerns I had. It’s clear they truly care about their customers, and it’s refreshing to work with people who prioritize your peace of mind!! I highly recommend Edgar's State Farm office to anyone looking for top-notch service and unbeatable support!"
"Thank you for your kind words and thoughtful review! It’s our priority to make sure our customers feel supported when it comes to their insurance needs. Your recognition of our dedication means a lot to us. We’re grateful to have had the opportunity to assist you and look forward to continuing to provide you with top-notch service! - Edgar"
Aleeah Cortez
November 26, 2024
"My State Farm agent is absolutely fantastic! They’ve made handling my auto and life insurance so easy and stress-free. Anytime I have a question or need help, they’re quick to respond and always go the extra mile to make sure I’m taken care of. What I really appreciate is how they take the time to explain everything clearly, so I know exactly what I’m getting and feel confident in my choices. It’s clear they genuinely care about their clients. If you’re looking for someone reliable and knowledgeable, I can’t recommend them enough. Five stars!"
"Thank you so much for your kind words, Aleeah! We're thrilled to hear that you've had such a positive experience with our team. It's our goal to make sure every customer feels informed and supported, and we're so glad we could help make your insurance process stress-free. We truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out. -Edgar"
Alexa Martinez
October 2, 2024
"This is what I call customer service - Christina is always in a GREAT/positive attitude… very patient/helpful to answer any questions or concerns. Since day one; I have NOT had any complaints in regards my insurance nor with her customer service. She’s very detailed to explain. Every question I ask, she answers them right away and very clear. She’s very knowledgeable. I’m very happy with State Farm but mostly with the customer service Christina provides."
"Alexa, thank you for taking the time to share your feedback! The Edgar Ortiz State Farm Agent team is delighted to learn Christina has provided exceptional service. We are glad to hear she has addressed your questions and concerns. It’s fantastic to know that your experience with our team and State Farm has been positive. We hope to serve you again soon! –Edgar"
Azucena nolasco
October 1, 2024
"I have been with State Farm for a while now with this Pico Rivera office location specifically (Main Agent: Edgar Ortiz), and I LOVE LOVE LOVE the services provided by Christina Roldan!!! No matter what questions I may have or how many times I need the information repeated, she is always answering my calls with such a strong positive attitude and ensures to follow up vis email or phone call with responses she may not have for me at the time. With Christina I am always greeted so amazingly and receive the best customer service ever! My fiancé and I are very pleased and grateful with everything Christina has done for us and we will always have her on speed dial for anything else that comes up! It’s so hard to find people like her, who you can tell, love their job and want to represent their company well! Thank you Christina! -Azucena"
"Thank you for your heartfelt review, Azucena! Our team is beyond thrilled to hear about your five-star experience with Christina. It’s fantastic to know that her positive attitude and dedication to providing excellent customer service have made an impact. Christina truly enjoys helping our customers, and we're so happy to hear she has been there for you and your fiancé each step of the way. Your kind words mean the world to us. - Edgar"
Adrian Diaz
September 1, 2024
"Edgar is awesome! Looking for car insurance is a hassle and a headache, but he made the process smoother. He is very informative and actually cares about what he does. Highly recommend him as an agent!"
" Hi Adrian, Thank you for your wonderful review! Our team is thrilled to hear we were able to make the coverage process smoother for you. We are glad to learn we were informative during your visit. We appreciate your recommendation. - Edgar "
Ana Guzman
July 3, 2024
"I would like to give a huge thank you to Perla! She was very kind, helpful and informative about my life insurance options. She went above and beyond to explain everything to me and she was very sweet and knowledgeable! This process was smooth, simple and fast! State Farm is very lucky to have her. I will definitely recommend her and your agency to family members and friends!"
"Thank you so much for your glowing review, Ana! I'm thrilled to hear about your experience with Perla! Your recommendation means so much to Perla and the rest of our team. We strive to deliver efficient service and knowing that you would recommend us to your family and friends is the highest compliment we could receive! Perla, especially, is so appreciative of your kind words! If you have any questions, feel free to reach out. -Edgar"
Adriana Macas
June 13, 2024
"I was looking for life insurance and came across Edgar Ortiz State Farm office. Ashley was the one who helped me throughout the process. It was a simple and fast process. Ashley was great at explaining how the policy works and was very patient with me. She answered all of my questions. I definitely recommend this office for any insurance needs."
"Thank you so much for your kind words, Adriana! I'm thrilled to hear that Ashley provided you with helpful service and made the process of obtaining life insurance quick and simple for you. We always want to make sure you're comfortable and informed, so you're welcome to ask as many questions as you need! I'll pass along your appreciation to Ashley for you. We greatly appreciate your recommendation and look forward to assisting you again. Thank you for choosing the Edgar Ortiz State Farm office! -Edgar"
David Molina
May 2, 2024
"Ashley helped me out made it really quick and easy for me gave me a great deal and plan for what I needed"
"Thank you for leaving us a positive review, David! I'm very glad Ashley was able to help you efficiently, and I know she'll appreciate your kind words! If you have any questions or need assistance, feel free to let us know. -Edgar"
Ivan Villarreal
April 26, 2024
"I've been a customer for several years, over 10 years, and not once have I felt the need to look for other insurance agencies. Edgar has always helped out and provided answers for any questions I have regarding my policies. And yeah, I mean policies. I have all my vehicles (way too many), my home, medical insurance, life insurance, all covered through State Farm and they have not disappointed. I suffered an unfortunate motorcycle accident and because I was used to other companies, I expected the claim to be resolved through several weeks, but nope, Edgar and State Farm took care of it right away. A few years prior my vehicle was involved in a hit and run and even then, my insurance company simply took care of it. I'm a believer and I know I'm in good hands when it comes to my insurance. Yes I'm a real person and no I'm not a paid actor ha ha but Edgar, if you're reading... or listening, Thanks."
"Thank you so much for your incredible review, Ivan! It's truly heartening to hear about your long-standing support of our services, spanning over a decade! Your loyalty and confidence in State Farm, especially during challenging times like your motorcycle accident and the hit-and-run incident, reaffirm our commitment to providing prompt and reliable assistance to our valued Good Neighbors. We're grateful for your genuine testimonial and for letting us help you protect what's most important to you. If you ever need anything, know that our team is here for you. -Edgar "
Cindy Melendez
April 21, 2024
"Such a great experience with this office! Ashley helped to explain everything about my quote, and made me feel so comfortable!"
"Thank you for leaving us this kind review, Cindy! It's fantastic to hear you had such a positive experience with Ashley at the office! Feeling comfortable and well-informed throughout the process is crucial, so we're very happy that Ashley was helpful. Please let us know if you have any questions. -Edgar"
Erika Mendoza
January 25, 2024
"I can't express how satisfied I am with Edgar and Christina, they have made gettting AUTO insurance so easy affordable and pleasant. Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future Hands down recommend this location and agents to anyone that needs any type of insurance."
"You’re very welcome Erika! I appreciate you for taking the time to share your positive experience with my agency and thank you for your support. Your recommendation means the world to us and I look forward to the opportunity to serve you again in the future. If you have any further questions or if there’s anything else we can assist you with, remember we’re here to help! -Edgar"
Denise G
January 20, 2024
"I’d been looking for a new insurance company with great coverage and customer service oriented specialists and I was recommended to speak with Perla. She’s so amazing , very attentive , accurate , fast working and knowledgeable. She helped me so much in such short time. She’s very sweet and helpful. Thank you so much Perla!"
"You’re welcome, Denise! Thank you for your amazing feedback about Perla! I’m glad to hear she provided excellent customer care and was able to assist you. Should you require further assistance, Edgar Ortiz State Farm is available to help you with anything else you might need! –Edgar"
Drea Gonzales
January 11, 2024
"I normally don’t leave reviews on google, but Christina Roldan is amazing so I just had to leave one. She made the whole process so smooth and fast..She has a great personality and had answers to any question I had. Honestly this is the best experience I’ve had with any auto insurance agent. You better give this woman a raise! She is definitely one of the reasons I will recommend anybody to State Farm. Their rates are so affordable with really good coverage and no hidden fees or b.s! No need to look elsewhere, they got you! Thank you Christina!"
"I appreciate your feedback and am thrilled to hear that Christina provided you with such an amazing experience. Our team strives to make the insurance process smooth and fast while providing excellent customer service. I will definitely pass on your compliments to Christina. Thank you for your recommendation and your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing the Edgar Ortiz - State Farm office in Pico Rivera, California! – Edgar"
Michelle Dennee
December 31, 2023
"Edgar Ortiz and his office have been so great to work with. Always professional and quick to answer any and all questions and concerns. This is such a wonderful small business that gives so much back to the community. Highly recommend."
"Thank you for your kind words Michelle. I am thrilled to hear of your excellent experience. Providing professional and prompt service is a top priority for us, and I’m glad to know that we were able to address all your questions and concerns. I also appreciate your recognition of our commitment to giving back to the community. Your recommendation means a lot to us and we look forward to continuing to serve you. If there is anything else we can assist you with, please feel free to reach out! -Edgar"