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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Carlos Medina

March 8, 2025

5  out of  5
rating by Juan Carlos Medina
"Edgar is a great agent! I had a wonderful experience working with him to set up my insurance policies. He is thoughtful, thorough, and cares about providing the best coverage for his customers. Not to mention he made the experience easy and quick. Thank you, Edgar!"
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Joselyne Lopez

March 7, 2025

5  out of  5
rating by Joselyne Lopez
"Edgar Ortiz is an amazing agent! He handles my auto and life insurance and saved me money while making sure I have great coverage. Edgar is always professional, helpful, and quick to answer any questions. I highly recommend him for anyone looking for reliable insurance and excellent service!"
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Sylvia Melendez

March 4, 2025

5  out of  5
rating by Sylvia Melendez
"I usually don’t leave reviews, but State Farm Insurance deserves it!!!! Overall, a great experience and best of all, I was able to save money. Ashley has great customer service and was very knowledgeable. State Farm exceeded my expectations. Highly recommended with excellent service and great communication. State Farm you earned my business... my official auto policy insurance."
We responded:
"Hi Sylvia, thank you for taking the time to leave such a wonderful review! Our team is delighted to hear Ashley provided five-star customer service and that your experience with State Farm exceeded your expectations. We strive to provide our customers with budget-friendly coverage options and are glad to know we delivered. We truly appreciate your support. - Edgar Ortiz, State Farm Agent"
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perez jose

March 4, 2025

5  out of  5
rating by perez jose
"Very helpful and friendly."
We responded:
"Hi Jose, thank you for your feedback! We are glad to hear you found our team to be helpful and friendly. Please reach out to us if you have additional questions or concerns regarding coverage. - Edgar Ortiz, State Farm Agent"
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Santos Quirarte

March 4, 2025

5  out of  5
rating by Santos Quirarte
"Best service out there !! Very patient! Thank you Ashley!!"
We responded:
"Hi Santos, thank you for your review! Our team is thrilled to hear Ashley provided you with top-notch service. We hope to work with you again soon. - Edgar Ortiz, State Farm Agent"
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Jorge Portillo

March 4, 2025

5  out of  5
rating by Jorge Portillo
"Les recomiendo este servicio de aseguranza con el señor Edgar y la señora Ashley muy buen servicio muy amables y te ayudan en todo lo posible"
We responded:
"Muchas gracias Jorge, siempre nos esforzamos por brindar la mejor atencion y apoyo a nuestros clientes. Apreciamos tu recomendacion y estamos aqui para ayudarte en todo lo que necesites con tus seguros. Gracias por confiar en nosotros. -Edgar Ortiz, State Farm Agent"
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Carlos Martinez

February 18, 2025

5  out of  5
rating by Carlos Martinez
"Great experience with State Farm agent Edgar. He was super helpful, answered all my questions, and made the process of switching car insurance easy. I highly recommend this office!"
We responded:
"Hi Carlos, thank you for your kind words! It was truly my pleasure to assist you with your insurance switch! I’m so glad I could help make the process simple and answer all your questions along the way. If you have further questions or concerns, don’t hesitate to reach out. - Edgar Ortiz, State Farm agent"
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Dominic Goytia

February 17, 2025

5  out of  5
rating by Dominic Goytia
"Definitely the most helpful insurance person I’ve ever encountered, if you have any insurance inquiries head over to Edgar Ortiz!!"
We responded:
"Thank you so much for the kind words! I'm thrilled to hear you had a great experience. If you ever need assistance again, don't hesitate to reach out. I'm always here to help! -Edgar Ortiz, State Farm Agent"
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Maria Medina

February 13, 2025

5  out of  5
rating by Maria Medina
"Edgar’s professionalism, knowledge and compassion is exactly what I needed when I was in a car accident. His team and him were able to guide me through the process from start to finish. I was treated like I was part of their family. Thank you, Edgar!"
We responded:
"Thank you, Maria! I am glad to hear that my team and I were there for you during such a stressful time. Our team strives to provide compassionate support, and it means a lot to know you feel like part of our family. If you ever need something else in the future, we are here to help. - Edgar Ortiz, State Farm Agent"
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Ryan O'Farnon

February 4, 2025

1  out of  5
rating by Ryan O'Farnon
"Not recommended at all, stuck with this insurance for 6 years and paid more because they were supposed to be good quality. They had a question about my marital status and without any notification they canceled my car insurance completely. 6 years of paying a premium I didn’t get a single phone call, a text message, an email. Nothing! The only reason I found out was because they called me to try and sell me renters insurance. Driving my car for 2 months with no insurance and all Edgar had to say was he was “sorry”. State Farm is good but I would stay FAR away from this office, get another agent who is more professional and actually cares about their clients. Edgar and his team give State Farm a poor name and a bad reputation. Very disappointing."
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Alondra Murillo

January 13, 2025

5  out of  5
rating by Alondra Murillo
"I was referred to State Farm after receiving various quotes from other insurance companies in which had very high prices. I was put on the phone with Christina, she provided amazing help and advice she thoroughly explained everything to me she gave me various plans I could choose from while makings sure I understood what I was being offered. She helped me pick out a plan and we were able to set everything up quickly and in a few moments I was insured with an unbeatable price. Overall the service was excellent Christina was extremely helpful and sweet!"
We responded:
"Hi Alondra, thank you for sharing your wonderful experience! We are thrilled to learn Christina provided you with exceptional service and took the time to explain the process thoroughly. She truly cares about making sure our customers feel informed and confident in their decisions, and it's fantastic to know she helped you choose a budget-friendly plan. If you have questions or need assistance in the future, don't hesitate to reach out. - Edgar Ortiz, State Fram Agent"
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Marie Lewis

January 11, 2025

5  out of  5
rating by Marie Lewis
"I'm Felicia Lewis, l and my family have been a Customer of State Farm for over 3 years and counting. I have the very best rep. PERLA out of the Pico Rivera Office, she's the best, and her customer Service skills are the very best she's smart, intelligent, professional, and cares about your needs. I recommend her because she gets the job done, in a swift and timely matter. I am so grateful for her very good service, on top of her being very nice...."
We responded:
"Hi Felicia, thank you for your kind words! We are happy to hear you, and your family have had a top-notch experience with Perla and the Pico Rivera office over the past three years. Perla truly embodies the dedication we strive for, and we're so glad to see her recognized for her exceptional customer service skills. Your recommendation means the world to us. - Edgar Ortiz, State Farm Agent"
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Sarah Sifuentes

January 9, 2025

5  out of  5
rating by Sarah Sifuentes
"We had been shopping around for auto insurance and came across Edgar Ortiz from State Farm Insurance. Thanks to Edgar and his team we got the best quotes not only on auto insurance but life insurance as well. The best part was working within our budget and giving us exactly what we needed. Everything was quick and easily done. I highly recommend him."
We responded:
"Hi Sarah, thank your fantastic review! I am delighted to hear that my team and I were able to provide you with coverage options while staying within your budget. It's wonderful to know that the process was quick and that you found exactly what you needed. We appreciate your feedback. -Edgar Ortiz, State Farm Agent"
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Megan Barr

January 7, 2025

5  out of  5
rating by Megan Barr
"I own a small business in Los Angeles county and have had my Commercial General Liability and Auto Insurance policies through this State Farm Agency for about 5 years now. Perla is the agent that handles my policies, and she is amazing. She is an important part of what keeps my business afloat and compliant. She is always quick to handle any changes needed on my policies to meet special requirements for certain projects. I request all my certificates from her, and I get them back expediently. It is a weight off of my shoulders knowing that I can count on Perla to help me w/ the things I don't understand how to navigate. As a business owner, I've learned that I don't have to know everything about everything when running my business. The key is to find people that I can trust, that help my business run smoothly, and know their job well. Perla is one of those people. My biggest gratitude goes out to Perla and her State Farm team for being there for my business."
We responded:
"Megan, thank you for sharing your positive experience with Perla! Our team is thrilled to hear how much of a difference she has made in helping you with your business insurance needs. At our office, we understand how important it is for business owners like yourself to have a partner who can handle the details and make sure you are supported each step of the way. Perla takes pride in providing quick, efficient, and reliable service, and we are so glad her dedication has made a positive impact on your business. We look forward to continuing to work with you! – Edgar Ortiz, State Farm agent"
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jose salas jr

January 7, 2025

5  out of  5
rating by jose salas jr
"Service was really great, friendly and knowledgeable i was helped with all my questions and concerns i would definitely recommend to anyone."
We responded:
"Thank you so much for this review! We are happy to hear you had a wonderful experience and that our team was able to address all your questions and concerns. We truly appreciate you recommending us, Jose! – Edgar Ortiz, State Farm agent"
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Xee (ImmortalXee)

December 28, 2024

5  out of  5
rating by Xee (ImmortalXee)
"Great service, very helpful! Charismatic and Incredibly friendly, Mr. Ortiz is an outstanding insurance agent, he gives clear cut and easy to follow breakdowns of the insurance world... it was a great decision to come to him for aid and advice! I will recommend his office every chance i get!"
We responded:
"Thank you for your thoughtful review! I truly enjoy helping customers navigate their coverage options, and I’m glad to hear you found the breakdowns clear and simple to understand. I appreciate your recommendation. – Edgar Ortiz, State Farm Agent"
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Hilda Solorzano

December 28, 2024

5  out of  5
rating by Hilda Solorzano
"Mr Ed Ortiz is personable has great deal of patience and I left there knowing more about finances than just insurance."
We responded:
"Hilda, thank you so much for your kind words! It was truly a pleasure working with you and helping you better understand your insurance. I'm happy to hear you found the experience informative! - Edgar Ortiz, State Farm Agent"
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Gustavo Renteria

December 13, 2024

5  out of  5
rating by Gustavo Renteria
"Edgar and his team were great! They were able to find a coverage for my family and I in just a couple of hours. They directly assisted us and gave us a competitive price. Thank you!"
We responded:
"Hi Gustavo, thank you for your five-star review! Our team is glad to hear we were able to promptly assist you with choosing excellent coverage within your budget for yourself and your family. We appreciate your support. - Edgar"
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Iliana Chavez

December 13, 2024

5  out of  5
rating by Iliana Chavez
"I had an outstanding experience working with Edgar Ortiz and his team. From start to finish, he was incredibly professional, knowledgeable, and attentive to all my needs. He took the time to explain my options clearly, ensuring I made the best decision for our coverage. I truly felt like he had our best interests at heart and went above and beyond to make sure we were comfortable with the process. If you're looking for someone who provides exceptional service and makes the whole experience seamless, I highly recommend him!"
We responded:
"Hi lllana, thank you for your thoughtful review! I am thrilled to learn about your outstanding experience working with me and my team. Our team aims to provide attentive service, and we are glad we were able to make the process smooth. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. If there is something else, we could do for you, don't hesitate to reach out—we are happy to help! - Edgar"
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Anthony Fernandez

December 7, 2024

5  out of  5
rating by Anthony Fernandez
"Edgar helped me set up my own car insurance and made breaking off my family’s plan so simple. He explained everything and made the whole process stress-free. Thank you Edgar!!!"
We responded:
"Anthony, thank you for sharing your experience! I am glad to hear that my team and I were able to make setting up your coverage seamless. Our team strives to provide clear communication and excellent service in every interaction, and it's fantastic to know we delivered. We hope to serve you again in the future. – Edgar "
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Eduardo SantaCruz

November 29, 2024

5  out of  5
rating by Eduardo SantaCruz
"Edgar is awesome! He made setting up my life insurance super easy and explained everything in a way I could actually understand. I really appreciate how patient and helpful he was throughout the process. Highly recommend working with him!"
We responded:
"Hi Eduardo, thank you for your wonderful feedback! I am delighted to hear that I made the process of setting up your plan simple. I am glad to learn that I clearly explained your coverage options. Thanks again for your recommendation! – Edgar"
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jessica c

November 29, 2024

5  out of  5
rating by jessica c
"I couldn’t be more impressed with Edgar and his team at State Farm! From the moment I walked in, they made me feel valued and cared for. The agents took the time to thoroughly explain my options and tailored a policy that perfectly met my needs. Their professionalism and genuine concern for my well-being stood out, and they were always quick to respond to any questions or concerns I had. It’s clear they truly care about their customers, and it’s refreshing to work with people who prioritize your peace of mind!! I highly recommend Edgar's State Farm office to anyone looking for top-notch service and unbeatable support!"
We responded:
"Thank you for your kind words and thoughtful review! It’s our priority to make sure our customers feel supported when it comes to their insurance needs. Your recognition of our dedication means a lot to us. We’re grateful to have had the opportunity to assist you and look forward to continuing to provide you with top-notch service! - Edgar"
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Aleeah Cortez

November 26, 2024

5  out of  5
rating by Aleeah Cortez
"My State Farm agent is absolutely fantastic! They’ve made handling my auto and life insurance so easy and stress-free. Anytime I have a question or need help, they’re quick to respond and always go the extra mile to make sure I’m taken care of. What I really appreciate is how they take the time to explain everything clearly, so I know exactly what I’m getting and feel confident in my choices. It’s clear they genuinely care about their clients. If you’re looking for someone reliable and knowledgeable, I can’t recommend them enough. Five stars!"
We responded:
"Thank you so much for your kind words, Aleeah! We're thrilled to hear that you've had such a positive experience with our team. It's our goal to make sure every customer feels informed and supported, and we're so glad we could help make your insurance process stress-free. We truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out. -Edgar"
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Alexa Martinez

October 2, 2024

5  out of  5
rating by Alexa Martinez
"This is what I call customer service - Christina is always in a GREAT/positive attitude… very patient/helpful to answer any questions or concerns. Since day one; I have NOT had any complaints in regards my insurance nor with her customer service. She’s very detailed to explain. Every question I ask, she answers them right away and very clear. She’s very knowledgeable. I’m very happy with State Farm but mostly with the customer service Christina provides."
We responded:
"Alexa, thank you for taking the time to share your feedback! The Edgar Ortiz State Farm Agent team is delighted to learn Christina has provided exceptional service. We are glad to hear she has addressed your questions and concerns. It’s fantastic to know that your experience with our team and State Farm has been positive. We hope to serve you again soon! –Edgar"
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Azucena nolasco

October 1, 2024

5  out of  5
rating by Azucena nolasco
"I have been with State Farm for a while now with this Pico Rivera office location specifically (Main Agent: Edgar Ortiz), and I LOVE LOVE LOVE the services provided by Christina Roldan!!! No matter what questions I may have or how many times I need the information repeated, she is always answering my calls with such a strong positive attitude and ensures to follow up vis email or phone call with responses she may not have for me at the time. With Christina I am always greeted so amazingly and receive the best customer service ever! My fiancé and I are very pleased and grateful with everything Christina has done for us and we will always have her on speed dial for anything else that comes up! It’s so hard to find people like her, who you can tell, love their job and want to represent their company well! Thank you Christina! -Azucena"
We responded:
"Thank you for your heartfelt review, Azucena! Our team is beyond thrilled to hear about your five-star experience with Christina. It’s fantastic to know that her positive attitude and dedication to providing excellent customer service have made an impact. Christina truly enjoys helping our customers, and we're so happy to hear she has been there for you and your fiancé each step of the way. Your kind words mean the world to us. - Edgar"